eSewa – online payment gateway of Nepal

eSewa is the online payment gateway of Nepal through which you can make an online payment, pay utility bills, receive money or set up a merchant account. You can even transfer funds to different banks. eSewa registration is free to everyone. Any Nepalese above 16 years can register eSewa account through internet and mobile. You will not be charged for the account but if you want to use other services like online payment, fund transfer then you have to pay some charges.

Registration process:

There are two ways through which you can register for eSewa account. They are through web and mobile.

How to register from the web?

To register from the web, you have to go to the eSewa web portal by . Then, you have to fill the form as shown in the figure below. After filling the form, you have to complete the activation procedure as instructed. You will receive a confirmation link. Check your email and click the link for confirmation. If you didn’t receive any confirmation link, then call the toll free number 1660-01-02121.


How to register from mobile?

To register through mobile, go to the inbox, type REG and send to 32121. There will be no charge for NTC user. However, for those who are using NCELL will be charged Rs 0.50 per SMS. After that, you will receive a confirmation code in your inbox with which you have to verify your account. If you didn’t receive any confirmation SMS, then call the toll free number 1660-01-02121.

Even after you create your esewa account, you need to verify it by filling the KYC form. Without it, your account will be unverified. For this, you need to open your profile, fill the details, provide the required documents and request for validation. After reviewing your documents by eSewa, your account will be verified.

Documents required for valid user

  • Scanned or photocopy of citizenship
  • Scanned or photocopy of passport size photo


Why do you need to become verified user?

The service of eSewa is limited to an unverified user. To get access to full services, you must have verified account. You will have following benefits:

  • Verified users are allowed to hold more than Rs. 9999 on their eSewa wallet.
  • Verified users can receive money through remittance like western union.
  • Verified users can withdraw an amount from eSewa to desired bank account among partner banks of eSewa.

If you are an unverified user, your account will be blocked if your account has Rs.10, 000 or more amounts. And you can’t enjoy the benefits mentioned above.

You can also use your eSewa account through mobile. Mobile application is available on Android, iPhone, Java enabled phone and Blackberry phones. You can download apps by visiting the link given here:

Features of eSewa:

  • Pay your utility bills like electricity, telephone, drinking water, the internet online.
  • Transfer your funds to the banks online at an instant.
  • Book your travel ticketing online.
  • Book movie tickets.
  • Pay your school fee online and much more.

eSewa - online payment gateway of Nepal 1

If you have queries about eSewa then you can contact on the following address:

eSewa Fonepay Pvt. Ltd
Lalchan Plaza, 8th Floor
Hattisar, Kathmandu, Nepal
Tel: 977-14442435

Customer Support 
Toll Free No: 1660-01-02121
Email: [email protected]
Viber No: 9868842121
(For general inquiry and technical assistance)

For Agent Inquiry
Arun Phuyal ( Head- Agent Management)
Email: [email protected]
Tel: 977- 14438721

For Merchant/Service Provider
Lal Prasad Aryal
Email: [email protected] / [email protected] 
Tel: 977-14414210
(To integrate eSewa in your Business and website)

Branch Office
Hospital Line/Puspalal Park, Butwal, Rupandehi, Lumbini, Nepal
4th Floor of National Path Lab Building
Tel: 977- 71546782
Email: [email protected]

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